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Mystery Shopping in Housing Associations

Mystery Shopping in Housing Associations

Design your own in-house mystery shopper programme

Mystery Shopping in Housing Associations
Mystery Shopping in Housing Associations

Mystery Shopping in Schools

Design your own in-house mystery shopper programme

mystery Shopping in Schools
Mystery Shopping in Housing Associations

Cultural Diversity Quality Standard

Learn how to promote cultural diversity and equality

Cultural Diversity Quality Standard
Mystery Shopping in Housing Associations

Disability Awareness

Understand the needs of disabled/impaired pupils

disability awareness
Mystery Shopping in Housing Associations

Equality & Diversity Audit

Equality and diversity audit, policy and action plans

Equality and Diversity Auditing
Mystery Shopping in Housing Associations

Conflict Management

Understand how conflicts arise and how to prevent them

conflict management
Mystery Shopping in Housing Associations

Challenging Behaviour

Learn how to reduce challenging behaviour

challenging behaviour
Mystery Shopping in Housing Associations

Communicating With Impact

Improve communication in your workplace

Communicating With Impact Workshop
Mystery Shopping in Housing Associations

Parental Engagement Quality Standard

Raise the profile of your school’s practices in parental engagement

Parental Engagement Quality Standard
Mystery Shopping in Housing Associations

Safeguarding Vulnerable Passengers

Learn how to follow and demonstrate due diligence as a responsible driver

safeguarding vulnerable passengers
CPD Training

We are one of the few training companies that links all their training to regulatory standards i.e. Ofsted and CDQS, Equality Act 2010.

Action Plan

All our training results in an action plan that will enable you to implement within your school or company.

In House CPD Training

We are one of the few training companies that links all their training to regulatory standards i.e. Ofsted and CDQS, Equality Act 2010.

Testimonials

The workshop was friendly, considerate and knowledgable. All of the information gave a clear guide to help me develop a Mystery Shopper programme and make me aware of the dos and don'ts.

Affinity Sutton Housing Association

Great workshop. Trainer was very knowledgable and gave lots of tools for me to use in the future. 

Queensbury School

Was a very entertaining workshop. Professional, up to date and important for all schools, colleges and those working with children in education to attend and make sure society is diverse and equal for future generation.

Haringey Sixth Form Centre

Loved the being given time to actually evaluate current practice and to look at ways forward. Really enjoyable. Works well with my learning style. 

Parkfield Community School

 

 

Has increased my awareness and has given me a starting point.  Information shared, good practices and useful contacts. 

Bishop Challoner School

 

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